Which of the following is the greatest strength of your company’s supply chain? (Hardt, Reinecke, and Spiller, 2007; Prajogo et al., 2018)


 Inventory turnover rate              


Payment history


Negotiation power


Purchasing power


 How would you rate the quality of the following supply chain services offered by your company? (Gammelgaard and Larson, 2001; Lummus and Vokurka, 1999)


Very High High Medium Moderate None


Credit services      


Delivery services      


Response time      


Customer support services