Which of the following is the greatest strength of your company’s supply chain? (Hardt, Reinecke, and Spiller, 2007; Prajogo et al., 2018)
Inventory turnover rate
Payment history
Negotiation power
Purchasing power
How would you rate the quality of the following supply chain services offered by your company? (Gammelgaard and Larson, 2001; Lummus and Vokurka, 1999)
Very High High Medium Moderate None
Credit services
Delivery services
Response time
Customer support services