Extend this exercise to people you encounter everyday but don’t create  

connections with, the person you buy your coffee/tea from, an old person  

living in a care home, and the homeless person you pass by in the street.  

(To extend this exercise further, you can “shapeshift” into a homeless person for a few hours. What are people’s reactions to you? How do you see  

the world from this perspective?)

4. The main criticisms against empathy is that we are predisposed to empathize with those close to us and that empathy can be used to get into consumers heads and manipulate them. What would you do to address these  

issues in organizations?  

5. Discuss different ways in which empathic leadership can be developed.  

What should be the theoretical basis of empathic leadership development?  

What are the main risks? 2022 Latest Answers