1. What is the difference between a ‘‘team’’ and a ‘‘group’’? Describe your personal experience with each.
2. Discuss the differences between a cross-departmental team and a self-directed team. Do you believe self-directed teams could be effectively used in certain types of organizations?
Explain.
3. Which of the five elements of high-performance teams do you think would be most difficult for a leader to implement in a virtual team? Explain.