Empathic leaders are more responsive to job satisfaction and motivation
needs and can therefore achieve higher task effectiveness . Moreover, they are
perceived as more effective by team members.
Research shows that empathic people emerge as leaders in teams and are
more easily accepted by other team members. With empathic skills, they can
understand the needs of the team, respond appropriately, and guide the team
more effectively towards a common direction.
Empathic leadership is important for diversity due to its potential to transcend behavioral, circumstantial, cultural and linguistic barriers.
Empathic leadership can be developed, organizations are consciously working on empathizing with customers or end users, and a few business schools
are making progress in including empathy development in the curriculum.