TheStory of Beth Israel Deaconess Medical Center    

Issues to Consideras You Read This Story

  1. Identify five factors that explain the success of this corporate turnaround.
  2. How would you describe Paul Levy’s role and contributions to this turnaround?
  3. What insights does this story have to offer concerning the role of the change leader?
  4. What lessons about managing organizational change can we take from this experience and apply to other organizations, in healthcare and in other sectors? Or, are the lessons unique to Beth Israel Deaconess Medical Center?