A. Recommend appropriate corrective actions to address the previously determined root causes of the conflict. 

B. Propose quantifiable metrics that could measure progress in implementing the recommended corrective actions. 

C. Identify potential areas of resistance to the recommended corrective actions, providing recommendations to reduce such resistance. 

D. Assess the effectiveness of various leadership styles on employee engagement and employee empowerment in the case study. 

E. Determine how an effective team-building process could have prevented some of the issues with the dysfunctional team in the case study.