Visit a health care organization that has recently implemented or
replaced a health care information system.
What process did it use
to implement the system?
How does that process compare with the
one described in this chapter?
How successful was the organization
in implementing the new system?
To what do staff members attribute
2. Search the literature for a recent article on a system implementation
project. Briefl y describe the process used to implement the system
and the lessons learned.
How might this particular facilitys
experiences be useful to others? Explain.