Discuss how to use social and emotional intelligence power skills to handle difficult workplace situations and implement joy in the workplace by doing the following:
1. Describe, using scholarly sources, how advanced professional nurses can manage difficult workplace situations by using each of the following social and emotional intelligence power skills:
interpersonal communication
executive function
social awareness
2. Describe how you, as an advanced professional nurse, would use two of the social and emotional intelligence power skills in the workplace to achieve each of the following results:
a professional presence
enhanced mindfulness in healthcare
a positive social presence to promote a sense of caring and belonging
a culture of joy to solve the problem of incivility in the workplace and initiate organizational change
3. Discuss how you, as an advanced professional nurse leader, would implement the four steps from the IHI Framework for Improving Joy in Work (see Supporting Documents) in the workplace, including one strategy for each of the four steps.
4. Include three or more scholarly sources in your reflection paper.
D. Incorporate the following components of APA style and formatting:
bias-free language
APA-specific rules regarding verb tense, voice, and perspective
a title page
in-text citations and references
APA-specific formatting rules for margins, spacing, numbering, and indentation for the title page and main body of your paper, including headers, bulleted and numbered lists, and tables and figures
(the attached PDF is one of the sources that need to be used).