Learning Outcomes:
Describe the methods for collecting diagnostic data. (MLO 6.2)
Understand the primary techniques used to analyze diagnostic data. (MLO 6.3)
Outline the process issues associated with data feedback. (MLO 6.4)
Describe and evaluate the survey feedback intervention. (MLO 6.5)
4.2 Action Required:
Required Readings:
Chapter 6: Collecting, Analyzing, and Feeding Back. Diagnostic Information.
TEXTBOOK: Cummings, T., & Worley, C. (2015). Organization development and change. (10th ed.). Stamford, CT: Cengage Learning. ISBN#: 13 9781133190455 (print), ISBN#: 13 9781285800967 (e-text).
Recommended Readings:
Falletta, S. V., & Combs, W. (2002). Surveys as a tool for organization development and change. Organization development: A data-driven approach to organizational change, 78-102.
https://bivir.uacj.mx/reserva/documentos/rva200468
4.3 Test your Knowledge (Question):
Briefly discuss some of the data collection methods used for OD.
Discuss the advantages of survey feedback as an OD tool.
