Describe how your business will “operate.” If you make a product, describe the production. If you offer a service, describe each step of that service. 

If you are a retailer, location, product mix, and suppliers are important. 

Think through your business’ daily operation and explain it in detail. Then, think about who, what, and how each of those steps will happen. 

Realistically, how much of this can one person do? Strategically, how will you plan for growth?