This assignment entails a discussion on Conducting Interviews and Creating a Persona. On the other hand, there is a description of Depressed people and mental health apps.

Conducting Interviews and Creating a Persona – Depressed people and mental health apps

In this assignment you will do an interview with 1-2 participants, and create one persona. This assignment is a continuation of Assignment #4.

 

1. Specify the Problem you Want to Address

 

In you assignment, you should specify: what is the problem you are trying to solve, why it is a problem, and for whom it is a problem. Revise the problem you used in the Assignment #4 Contextual Inquiry, based on what you learned from your participant in the contextual inquiry.

 

2. Articulate what you need to understand better about the problem. You should focus on understanding people’s needs in relation to your problem (e.g. challenges they have in accomplishing their goals, in accomplishing a task, in using a technology). This can be related to the problem you identified in Assignment #4, but we want you to iterate based on what you learned from your participant. Frame this as a User Research question, for example:

Conducting Interviews and Creating a Persona – Depressed people and mental health apps

Firstly, what challenges do people with depression have when using mental health apps?
Secondly, what challenges do older adults have in tracking their food accurately and regularly?
Thirdly, what challenges do young people have in asking advice for managing sensitive situations online?
In your report you should specify: why it is important to study this user research question to understand the problem you are addressing, how the insights from answering your question will be helpful in understanding the problem.

Conducting Interviews and Creating a Persona – Depressed people and mental health apps

3. Design an interview protocol

 

Your interview protocol should include 5-10 questions. This interview is aimed to help you gain insights about your participants that explain their motivations, pains, goals, etc. See the template below for the persona, so that you know what information you are trying to fill in.

Detailed Instructions

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